Ohio Valley Goodwill Industries
Serving Greater Cincinnati

How Goodwill Promotes Digital Skills Training in the Workplace

Digital technology is an invaluable tool. It allows us to conduct research, share information, and communicate with people around the world in an instant. As a result, there’s an ever-growing demand for employees with strong digital abilities. However, many job seekers – particularly new workers and those reentering the workforce – lack the digital and computer skills they need to succeed. 

What’s the digital skills gap?

Digital skills cover a wide range of abilities including information gathering, problem-solving, and communication on digital platforms. While these skills are needed more than ever in nearly every industry, the digital skills gap is growing at a rapid pace. Believe it or not, a digital skills gap can impact people of all ages and backgrounds. Many don’t have access to a computer or the internet, and even young people who grew up with smartphones and tablets lack essential skills in basic computer applications.

Digital skills in the workplace

With a few exceptions, most jobs require their employees to have some level of digital literacy. According to a research study on digital literacy in the workplace, more than 80% of middle-skill jobs require digital skills. Plus, the study found that jobs that require digital skills pay more on average than non-digital jobs.

Becoming technologically savvy can open up a world of possibilities for job seekers. Equipped with a well-rounded skill set, individuals can feel more confident and prepared to enter the workforce. Developing strong digital skills can also help individuals advance to higher levels of employment and reach their full career potential.

Goodwill logo with tagline: we put people to work

Goodwill’s Logo

Ohio Valley Goodwill helps job seekers bridge the digital skills gap and overcome barriers to employment. We provide skills training in both hard and soft skills, including our Office Procedures and Computer Technology program, which is designed to train individuals in the knowledge and abilities needed to succeed in the modern workplace. Our employment specialists help job seekers with a range of vocational services, including resume building, job search and applications, and interview preparation. Read our inspirational personal Success Stories to learn about the positive impact of Ohio Valley Goodwill’s programs and services.

Goodwill's cycle of success logo

Goodwill’s Cycle of Success

Every time you donate to or shop at Ohio Valley Goodwill, you’re helping to build brighter futures for people living in the Greater Cincinnati community. Our mission to change lives through the power of work is fulfilled thanks to your ongoing support. Find your nearest donation center or retail store and become a job creator in your community today!