Ohio Valley Goodwill Industries
Serving Greater Cincinnati


Working as a partner with Goodwill Industries International, Ohio Valley Goodwill is a member of a large worldwide network of more than 160 Goodwill organizations helping people in more than 37 nations worldwide. Started in 1902 by the Rev. Edgar Helms in Boston, Massachusetts, Goodwill Industries grew from its humble beginnings to the international human service organization it is today.


Ohio Valley Goodwill Receives Three Year CARF ACCREDITATION!

The Commission on Accreditation of Rehabilitation Facilities (CARF) has announced that Ohio Valley Goodwill Industries Rehabilitation Center, Inc. has been accredited for a period of three years for:

  • Community Employment Services: Employment Supports
  • Community Employment Services: Job Development
  • Community Integration
  • Comprehensive Vocational Evaluation Services

CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of persons served.

The CARF Survey Team noted: ” Ohio Valley Goodwill was described as a leader in thestate of Ohio in innovative practices and also commended for being active in advocacy. The staff was noted as being committed, caring, flexible, and thinking outside the box. This is a tribute to the leadership and to a culture that rewards hard work. Ohio Valley Goodwill looks like an organization where people come to work not because it is a job, but because it is where they want to be.”

Areas of Strength noted included:

  • Family members are extremely satisfied with the services provided in all programs. They are confident that staff members have their family member’s best interests in mind when they work with individuals to accomplish their goals.One parent noted: ” they make dreams come true for our adult children.”
  • The discharge summaries completed when individuals leave program are very detailed and really capture what services the individuals received and the outcomes of those services.
  • The staff members’ warmth and sincerity is highly recognizable when discussing the services they provide. The staff members are engaged in the lives of the individuals and their families and they promote successful outcomes.
  • Ohio Valley Goodwill is commended for the partnerships and collaborative efforts it has developed throughout the community and service area. The organization has a positive image and reputation and is a respected and valued member of the community.
  • The employers interviewed were highly complimentary of the responsiveness of the organization’s community employment personnel. Employers indicated their preference for using Ohio Valley Goodwill to help them meet their hiring needs.
  • The funders and referral sources are clearly pleased with the services provided. Staff was noted as being committed, caring, flexible, and thinking outside the box. Communication is seen as effective and regular.
  • Ohio Valley Goodwill does an excellent job of not only objectively assessing its own services but also its place within the broad range of available resources for the individuals it serves.
  • Ohio Valley Goodwill is the Title Sponsor of the PigAbilities event as part of the Cincinnati Flying Pig Marathon and in 2022 welcomed a record-setting number of athletes of all abilities and received significant positive social media coverage in the larger community.
  • The organization did an excellent job of responding to the pandemic. It was able to maintain most services and came back strong when it was possible to do so. Virtual services were provided throughout and relationships maintained.
  • Ohio Valley Goodwill facilities were very modern and in excellent condition with a well-trained staff of facilities personnel who do an outstanding job of maintaining the properties.
  • The CEO has significant tenure with the organization and he and his team have grown the organization twentyfold during this time, an achievement by any standard. The CEO’s positive outlook and influence is evident throughout both in the positive attitudes of the staff and the willingness of everyone to chip in.
  • The Vice President of Rehabilitation Services was commended for his advocacy efforts on both a county and state level to ensure adequate funding for service choices. This active involvement with other providers as well as at the legislative level is crucial to maintaining Ohio Valley Goodwill’s profile and reputation as a quality provider and partner.

For more information about the 2022 CARF survey, contact Ohio Valley Goodwill Industries at (513) 771-4800.

To read the report, click here.  


Affiliations / Partners

CCBDD (Clermont County Board of DD)

http://ood.ohio.gov  (Opportunities for Ohioans with Disabilties)

www.va.gov  (Department of Veteran Affairs)