Office Procedures and Computer Technology

Office Procedures and Computer Technology
The Office Procedures and Computer Technology program at the Ohio Valley Goodwill facility in Woodlawn is designed to train individuals in skills necessary to obtain an entry-level position in the clerical field, or in other fields where knowledge of the computer and Microsoft Office applications would be a requirement. This program is unique because it offers specialized training designed to meet the needs of the individual using individualized instruction.


  • Clerical Evaluation: A one-week evaluation determines feasibility of the individual for training and employment where the use of a computer is a component of the job.
  • Mobile Clerical Evaluation: An evaluation can occur outside of the Woodlawn facility. A minimum of three individuals must be scheduled at one time for the mobile evaluation.
  • Adult GED Preparation Can be offered in conjunction with the OPCT program or Computer Literacy program, or it can be taken as a program in itself. An assessment is completed in the OPCT classroom before the individual’s GED preparation begins to identify important academic weaknesses and strengths.
  • Computerized Job Seeking Training This service is a two-week intensive training program designed to provide individuals that have no prior computer experience with knowledge/skills to begin a computer based job search. Individuals work one-on-one and independently during the training with observations and follow-up provided by staff during the two-week process.
  • Computer Literacy: This program is designed to expose individuals to basic computer and internet use necessary in many field of occupation.The length of time in training options is dependent on the individual’s needs and vocational goal and can be projected after the evaluation. Optimal entry requirements include: basic high school level academics; high school diploma, GED or be in the process of obtaining GED; and motivation to pursue and obtain employment. NOTE: Consideration is made for those individuals who do not meet the optimal requirements (on a case-by-case basis).
  • Office Procedures and Computer Technology: Individuals may have no experience in the clerical field, but possess the pre-requisite academics necessary to learn various clerical duties and operations. Training areas may include the following:
    • Keyboarding
    • Data Entry
    • Microsoft Access 2007
    • Microsoft Word 2007
    • Microsoft PowerPoint 2007
    • Microsoft Excel 2007
    • Windows XP
    • Work-readiness classes
    • Hard and soft skills
    • Other (specialized occupational fields such as medical
      terminology or medical filing)

Individuals are typically referred by the Ohio Bureau of Worker’s Compensation, Opportunities for Ohioans with Disabilities (formerly known as the Ohio Rehabilitation Services Commission), the Department of Veterans Affairs, Vocational Rehabilitation and Employment Division and the VRP3/Pathways Projects.

We are:

  • BWC Certified
  • Microsoft Certified Application Specialist
  • CARF-accredited in Employment Services; Employment Skills Training Service