Ohio Valley Goodwill Industries
Serving Greater Cincinnati

"Ohio Valley Goodwill Receives Extraordinary CARF Review!"

Ohio Valley Goodwill was delighted to learn that for a third consecutive time,  the international accreditation body, CARF (the Commission on Accreditation of Rehabilitation Facilities), has found the organization to be in conformance to  its standards with no recommendations for improvement. In their review, CARF noted that “this achievement is an indication of your organization’s dedication and commitment to improving the quality of the lives of the persons served. [The 2010 review] is an extraordinary accomplishment, as only 3 percent of CARF surveys result in no recommendations.” Strengths noted by the CARF surveyors included a strong board of directors; a commitment to continual process improvement; a well-qualified, trained, professional and enthusiastic staff team; a noteworthy safety program; a well-deserved reputation for going above and beyond to provide quality services and sincere appreciation by individuals served; a focus on consumer advocacy and choice-making; excellent service design and delivery that meet individual needs; excellent job development planning and job coaching support; as well as state-of-the art curricula that keeps persons served on the cutting edge of their respective fields of study. The CARF survey team also noted exemplary conformance to the standards through  Ohio Valley Goodwill’s Center for Advocacy, Recreation and Education (CARE) program. Surveyors remarked that the CARE program is  designed to be diverse, ever-changing and stimulating for program participants. “The program regularly takes advantage of opportunities to bring activities and speakers on site while at the same time offering consumers the chance to regularly leave the facility for program activities. The CARE program is exemplary and the organization is commended.” In addition, Ohio Valley Goodwill’s transportation program received exemplary commendation from the CARF survey team. Surveyors noted the organization’s  outstanding safety program as well as Goodwill’s “exceptional desire to ensure that vehicles are accessible to the populations served.” This is the 3rd consecutive CARF survey in the last nine years that has resulted in no recommendations for improvement for Ohio Valley Goodwill. “I could not be more pleased with the outcomes of the 2010 CARF survey,” said Joe Byrum, Goodwill President and CEO. “It reflects the level of commitment and dedication that our staff team, our board of directors and our referral partners have to providing outstanding services to individuals with disabilities,” added Byrum. For more information about the 2010 CARF survey, please review the 2010 CARF survey summary.  Ohio Valley Goodwill is grateful to its board of directors, staff team, program participants, referral partners, and friends of the organization for their support of Goodwill’s mission of putting people to work and congratulates all on an outstanding CARF review.