Ohio Valley Goodwill Industries
Serving Greater Cincinnati

How to Choose a Fulfillment Center for Your Small Business

Your business is growing, your customer base is expanding, and you’re starting to realize that you can no longer handle everything on your own. The time has come to partner with a fulfillment center to support your business. But with so many different companies that provide fulfillment services, how do you narrow down your options and select the right one? Here are some of the top qualities to look for when choosing a fulfillment center:


Open communication

Communication is at the heart of every business. Especially in an outsourcing relationship, open communication is an essential way to ensure both parties understand the requirements, goals, and expectations of the project at hand. Make sure that the fulfillment partner you choose makes communication a priority.


Custom solutions

Ideally, you want to work with a fulfillment partner that offers customized solutions, not a ” one size fits all” approach to fulfillment services. After all, your company is unique; why settle for a fulfillment center that can’t tailor its services to your needs? The right fulfillment provider will work with you to develop a solution that fits your timeline and budget.


Experience in the industry

The fulfillment partner you choose is an extension of your company and your brand. Be sure that you select a partner with a good reputation and years of experience in the industry. When researching potential partners, it’s always a good idea to read reviews and testimonials from the clients they serve. This will give you a better idea of what to expect. Finally, you should also visit the fulfillment center, tour their facilities, and get to know their leadership team.


A commitment to growth

Above all, a good fulfillment partner will have your business’ best interests in mind. They want your business to grow and succeed, and they’re willing to do what it takes to get there. Just as your business must adapt and evolve over time, the fulfillment partner you choose should also be able to make adjustments to meet your changing needs.


If you’re looking for an experienced fulfillment partner for your business, look no further than Ohio Valley Goodwill. Our Industrial Services Division provides fulfillment services as well as packaging, kitting, and assembly services to some of the top brands in Cincinnati, Northern Kentucky, and Southeast Indiana. Our innovative approach to outsourcing gives business leaders access to an invaluable resource: a large-scale labor force that actually enjoys their work!


Ohio Valley Goodwill offers fulfillment services that are unlike any other fulfillment company ­”“ because we’re not a company at all. We’re a nonprofit organization dedicated to serving local men and women with disabilities, and our Industrial Services Division is just one of the ways we support this mission. Our only bottom line is the success of the individuals we serve. This means that we can offer quality services at a competitive price point.


By partnering with Ohio Valley Goodwill for fulfillment services, your business will benefit from lower lead times, increased accuracy, on-time product delivery, and very often, lower costs. But, your business will also become a part of the larger purpose of Goodwill: to change lives through the power of work.


Contact one of our Business Development Professionals today to learn more and see what Ohio Valley Goodwill can do for your business!