Ohio Valley Goodwill Industries
Serving Greater Cincinnati

Your Guide to Finding the Right Outsourcing Partner

Outsourcing is only a successful endeavor when you have the right partner. So, how can businesses find the best partner that fits their needs? Here are a few things you should keep in mind to make an informed decision when choosing an outsourcing partner.

Research the outsourcing company’s qualifications and experience

When selecting an outsourcing provider, it’s a good idea to research the potential partner’s qualifications and experience in your industry. How long has the provider been in business? What is the history and culture of the company? Do they have experience working on similar projects, or for similar industries to your own? Are the employees trained and experienced? These are all questions that you will want to ask when deciding whether or not to partner with an outsourcing provider.

Read online testimonials and reviews

Before choosing an outsourcing partner, be sure you read online reviews and testimonials from the customers they’ve worked with. Ideally, the outsourcing provider you pick will have a proven track record backed up by plenty of positive reviews from its satisfied customers. Reading customer testimonials will give you a better idea at the abilities of the outsourcing provider and the quality of the services they provide.

Ask about additional “hidden” costs

It’s important to remember that a good outsourcing partnership is about more than finding a provider with the lowest price. Nevertheless, it’s still critical that you understand all the costs before entering an outsourcing partnership. Make sure that the outsourcing company understands your budget and doesn’t charge extra, “hidden fees.” The right outsourcing partner will be upfront and honest about the associated costs of the project, and won’t charge you more than the amount you agreed upon.

Trust your intuition

Finally, it’s essential that you follow your instincts when choosing an outsourcing partner. If something feels “off” about the outsourcing company, don’t ignore it. For example, if the company seems to dodge your questions or delay communication, this could be an indication of what it’s like to work with them. First impressions matter; if you’re unsure about whether the company will be a good fit, keep looking and don’t settle for second-best.

Searching for the right outsourcing company for your business in Cincinnati, Northern Kentucky, or Southeast Indiana? Look no further than Ohio Valley Goodwill! Our Industrial Services Division is ready to help your business save time, streamline processes, and reduce overhead costs.

Our contract labor solutions will satisfy your workforce needs, allowing your in-house team to focus on core competencies and grow your business. With a large, diverse workforce specializing in assembly, kitting, packaging, and fulfillment services, Ohio Valley Goodwill’s Industrial Services Divisions is the experienced outsourcing partner you can trust.

Businesses which partner with Ohio Valley Goodwill support our mission to change lives through the power of work, providing pathways to meaningful employment opportunities for individuals with disabilities. To learn more about our outsourcing services in Cincinnati and receive a free tour of our facilities, contact us today. We look forward to speaking with you!