Working as a partner with Goodwill Industries International, Ohio Valley Goodwill is a member of a large worldwide network of more than 160 Goodwill organizations helping people in more than 37 nations worldwide. Started in 1902 by the Rev. Edgar Helms in Boston, Massachusetts, Goodwill Industries grew from its humble beginnings to the international human service organization it is today.



For the fifth consecutive time, Ohio Valley Goodwill Industries has received a three-year accreditation from CARF (the Commission on Accreditation of Rehabilitation Facilities) with no recommendations for improvement. This is the 14th consecutive three-year accreditation Goodwill has received. This accreditation is an indication of the organization’s dedication and commitment to improving the quality of the lives of the persons served. The CARF surveyors made no recommendations. This is an extraordinary accomplishment, as only 3 percent of CARF surveys result in no recommendations and Ohio Valley Goodwill has now received five consecutive surveys with no recommendations over the past 15 years.

The Commission on Accreditation of Rehabilitation Facilities (CARF) has announced that Ohio Valley Goodwill Industries Rehabilitation Center, Inc. has been accredited for a period of three years for:

  • Community Employment Services: Employment Supports
  • Community Employment Services: Job Development
  • Community Integration
  • Comprehensive Vocational Evaluation Services
  • Employment Skills Training Services
  • Rapid Rehousing and Homelessness Prevention Programs

In the CARF survey outcomes report the evaluators noted “upon review of our records, we have also determined that your organization has achieved a level of ‘accreditation distinction’ among your peers.” The CARF survey letter noted that Goodwill’s “achievement of five consecutive surveys with zero recommendations is rare and places it in a distinct group of organizations.” Ohio Valley Goodwill Industries demonstrates “full conformance to the CARF standards, exemplifying impressive dedication and commitment to providing the highest quality services to address the needs of its community.

Highlights of the 2016 CARF survey letter included the following statements:

100th Goodwill Logo FA outlined“On balance, Ohio Valley Goodwill Industries is currently celebrating its 100th anniversary of services to southern Ohio and northern Kentucky and has a great deal to be proud of. Its programs are in substantial conformance to the CARF standards, with its overall strengths being the experience, competency, and commitment of the leadership and management team and its well-qualified staff members. Person-centered services are of high quality, and the persons served and families report that they are treated with the utmost respect and dignity. The programs have earned a strong reputation within the service provider community and in Ohio for delivering high-quality services to the persons served in the organization’s catchment area. The persons served, families, and community stakeholders are very satisfied with and appreciative of its services, with family members of the served considering Ohio Valley Goodwill to be life changing and, in one parents’ words, “miraculous.” The leadership and management team demonstrate a strong commitment to listening and responding to the input of the persons served and community stakeholders and use this input to plan strategically for the persons served and the organization’s future. The organization clearly has the commitment and resources to continue to improve its services and meet the needs of the persons served in southern Ohio and northern Kentucky.”

Strengths noted included:

  • Positive professional facilities that are fully accessible and welcoming
  • Active, knowledgeable and involved  board of directors
  • Experienced and visionary leadership and management
  • Long term financial stability through excellent revenue generation
  • Recognized locally and regionally for outstanding management practices
  • Experienced, loyal staff members which results in great benefits for the persons served
  • Strong business ethics that emphasizes “doing the right thing” for the persons served
  • Strong health and safety program
  • Parents and family members report complete satisfaction with services received
  • Employers report OVGI is a great partner for attracting new employees and assisting in job retention
  • OVGI’s Harrison Pilot Project designed to encourage community employment exploration
  • Thorough and person centered service plans
  • Highly valued community partner that leads to meaningful jobs in the community
  • OVGI’s evaluation services delivered by an extremely experienced staff with an obvious commitment to services
  • OVGI’s CARE program that is designed for community involvement
  • Assistive technology that enables the person served to work in a variety of settings
  • Rapid rehousing and homelessness prevention (RRHP) employs many knowledgeable employees; many of whom are veterans themselves which offers unique peer support
  • RRHP has an excellent reputation in the community
  • OVGI’s culture has created service delivery that provides quality services and excellent outcomes for the persons served

For more information about the 2016 CARF survey, click here. 

Click here to see our accreditation letter from CARF.

If you have a question about Ohio Valley Goodwill Industries, please contact us here or call (513) 771-4800.


Affiliations / Partners

CCBDD (Clermont County Board of DD) (Opportunities for Ohioans with Disabilties) (Department of Veteran Affairs)