Our Culture

Ohio Valley Goodwill's culture reflects an on-going commitment to excellence in the provision of services to the individuals it serves. As an organization of good standing in the Greater Cincinnati community for 95 years, Goodwill has been honored with more than 40 local, regional and national awards for the quality of its programs and services as well as its management team. In 2010, this commitment to excellence was recognized by CARF; the Commission on Accreditation of Rehabilitation Facilities; as the organization received a perfect audit outcome; its third perfect triennial survey result placing it at the top 3% of organizations nation-wide to achieve this extraordinary level of achievement.

Ohio Valley Goodwill’s Core Values center around:

  • An outstanding staff team and their ability to deliver excellent services;

  • A dedicated volunteer board of directors and Guild support organization;

  • The ability to provide an array of services to a broadly diverse and ever-expanding number of people;

  • Financial stability and the benefits which fiscal solvency contribute to the organization’s ability to serve people well;

  • The proud reputation the organization enjoys in the communities where it provides services and the trust which these communities place in Ohio Valley Goodwill;

  • The organization’s many customers including referral sources, shoppers, donors and business partners; all of whom assist in providing funds to Goodwill for its program and services;

  • The individuals the organization serves, whose success brings benefit to all citizens who live and work and play in the communities served by Ohio Valley Goodwill.

Ohio Valley Goodwill has for 95 years embraced these core values and is committed to maintaining this standard of excellence in the years to come. When you donate, shop, or partner with our organization in some fashion, you can count on the fact that your support will benefit the thousands of individuals we serve each year. You can also expect that Ohio Valley Goodwill will continue to be worthy of your support and trust as we continue to serve the needs of the Greater Cincinnati community into the future.

“Ohio Valley Goodwill Industries has been providing service to the local community since 1916. From humble beginnings in the early part of the last century to today, our organization has grown to be a major provider of service and programs in the State of Ohio.”

Joseph Byrum
President and CEO
Ohio Valley Goodwill Industries • 10600 Springfield Pike • Cincinnati, Ohio 45215 • 513-771-4800
2012 Ohio Valley Goodwill Industries. All rights reserved